Types of reservation systems: Property Management Systems PMS and Global Distribution Systems GDS

In today's fast-paced world of travel and hospitality, reservation systems play a vital role in facilitating smooth operations and providing exceptional customer experiences. Understanding the ins and outs of these systems is crucial for any business that aims to thrive.
A property management system, also referred to as a PMS, is a vital part of any hotel's operations. It helps staff members focus on providing the best possible service by automating various processes.
A PMS can also integrate with other departments, such as accounting and housekeeping, to facilitate better communication and enhance the efficiency of the hotel. It keeps track of every guest's preferences and information, which helps improve the guest experience.