The Trust: Building Enterprise Community with Knowledge Management

THE TRUST: Trust drives successful online communities. On this show, we will discuss how different community professionals earn the trust necessary to succeed and, in so doing, also build a trust of them.

EPISODE #1: Building Enterprise Community with Knowledge Management

Earning the support necessary to build community the right way at large organizations is an art that requires many moving parts along the path from executive buy-in to wide-scale user adoption.

Paul will chat with Laura Lerner about her experience navigating it from her perspective as a knowledge management practitioner.