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Term 2 Exam Class 12 Business Studies Chapter 12 | Consumer Protection - One Shot Revision



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✔️ Class: 12th (Term 2 Exam)
✔️ Subject: Business Studies
✔️ Chapter: Consumer Protection (Chapter 12)
✔️ Topic Name: Consumer Protection - One Shot Revision
✔️ Topics Covered in This Video (By Payal Mam): Complete revision of Chapter 12 Consumer Protection.
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00:00 Introduction
07:47 Meaning
09:05 Importance of Consumer Protection
22:23 Legal Protection to Consumers
33:10 Consumer Rights
41:25 Consumer Responsibilities
51:11 Ways & Means of Consumer Protection
57:35 Redressal Agencies Under Consumer Protection Act
1:12:42 Relief Available
1:17:23 Role of Consumer Organization & NGO’s
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Category
Management
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