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What is team management?

Team management is a manager or organization’s ability to lead a group of people in accomplishing a task or common goal. Effective team management involves supporting, communicating with and uplifting team members so they perform to the best of their abilities and continue to grow as professio

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Precisely what constitutes effective team management, however, may differ depending on the work environment and the people. Some managers do well with an authoritative approach, while other managers prefer to manage their teams in a more casual way. Some team members may also respond differently to certain management styles. Understanding your own leadership style and what works best with your team is an important part of team management.

Why is team management important?

Team management is important for a number of reasons within the workplace:

It promotes a unified approach to leadership within a company or team, especially when team building is implemented.

It makes it easier to solve problems through the implementation of negotiating and critical thinking.

It encourages open communication between managers and team members and emphasizes good communication skills and active listening.

It ensures managers and team members are working toward a common goal that has been clearly defined.

It helps managers clearly outline the roles and expectations for their team members.

Understanding the importance of team management and working to develop your team management skills can help you be the most effective leader possible. The more effective you are at managing your team, the more successful your team will be within the workpla

Examples of effective team management skills

Effective team managers tend to share certain skills, attitudes and tactics. Although good management involves more than merely applying a list of tried-and-tested methods and approaches, you may benefit from considering practices that have worked well for other managers over the years. If you are new in management or wish to grow your management skills, here are a few ways you can hone your skills as a team leader as well as real-life examples within the workplace.

Focus on serving rather than managing

Don’t always assume you’re right

Make transparency a priority

Set boundaries

Provide a positive workspace

Emphasize constant and effective communication within the workplace

Encourage and nurture your team’s growth

Be open to change

1. Focus on serving rather than managing

Although it may seem counter-intuitive, effective managers focus on serving rather than managing their teams. As a manager, you should at all times have the best interests of your team members in mind and should strive to assist and support them in achieving both individual and team goals. 

In addition, a good manager leads through actions, as opposed to merely giving orders and delegating tasks. If you want your team to act professionally and deliver excellent work, you should act accordingly and set an example.

Example: A team member has phoned to say she is ill and not coming into work. Instead of adding all of her outstanding tasks to the workload of other team members, you offer to complete some of the
Example: Although the office rules stipulate that all employees should report to the office in the mornings before visiting clients and attending to call-outs, you realize that this has a negative impact on productivity and causes team members to lose valuable time. You decide to let team members visit clients first thing in the mornings as per their discretion and when it will benefit their overall productivity.