Support Ops - Change Management - Part 2

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Published
Jason Colyer, Support Operations Manager at GitLab, takes us through the repo and pre-implementation announcement stages of the Support Ops change management process.

For more details about the Support Ops change management process for Zendesk Views, please see https://about.gitlab.com/handbook/support/support-ops/training/views.html#change-management
Category
Management
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