REPLAY : The CSP journey to SaaS: Why, When and How?

1. What is SaaS for CSPs or Telco SaaS? How is it different from IT SaaS?
2. See how SaaS will allow CSPs to be much more business agile – improving time-to-value while reducing TCO.
3. SaaS migration is a journey – what can we learn from how enterprises adopted SaaS? How can CSPs begin that journey?

Watch a replay of the live conversation from LinkedIn. Mark Bunn, SVP of SaaS Business operations at Nokia and Karl Whitelock, Research Vice President, Communications Service Provider Operations & Monetization at IDC focus on the benefits that Software-as-a-Service delivery model brings to the telecoms industry.
Related link: https://www.nokia.com/networks/as-a-service/saas/

00:00 Introduction: Mark Bunn and Karl Whitelock

0:42 What is Telco SaaS? The definition.

3:09 Why is Telco SaaS important to CSPs right now? NFV, cloud-native --⋗ SaaS

5:28 What are some aspects of operating the network as it transitions to SaaS? BSS, Order-to-cash, Analytics, Security are moving to SaaS

7:37 SaaS enables a new level of business agility. How can we bring that flexibility to telecoms? How does SaaS fit in the build-up of 5G and the opportunities 5G presents? Time-to-Value

10:01 5G's distributed architecture enables new ways of doing business. But a collection of "point solutions" will not be enough to take advantage of that architecture.

14:06 SaaS-enabled automation can break up the monoliths of the "point solutions" and unlock 5G's value.

16:36 "The elephant in the room" - the reliability of SaaS based on public cloud / hyperscale platforms

20:00 How is the split of responsibilities changing between consumers of SaaS, providers of those services - and software developers

22:08 Scenario: how a consumer of SaaS might offload some of the procurement, setup and operations activities onto a SaaS provider; How would that change the scope of work of a CSP's IT department?

23:32 Example: how might SaaS enable a CSP to build new "value chains"?

27:29 Doing business differently in 5G. A CSP as a piece of a larger (business) puzzle

29:31 As an industry, telecoms have in fact already started their journey to SaaS - that happened with NVF

31:50 Putting Mark on the spot: "does Nokia have that problem solved?". How Nokia helps a CSP move to SaaS.

33:44 Wrapping up. As a CSP - where do I start, what is the primary focus when moving to SaaS?