Records and Information Governance in Microsoft Teams Enterprise Course Preview from AIIM.

To take the entire course and many others, join us at: www.aiim.org/join.

Microsoft Teams' core design principles are collaboration, flexibility, and extensibility. Microsoft originally created Teams for internal teamwork, which was especially useful at the beginning of the COVID-19 pandemic. But as the lockdown continued, Microsoft fast-tracked significant changes and user education campaigns to support Teams adoption. This approach worked. Several hundred million users now use Microsoft Teams.

Teams’ adoption drove Records and Information Management, or RIM, professionals to reexamine the question, “What is a corporate record?” in yet another repository. Although retention policies were available in Teams in March 2018, many RIM teams declared content from Microsoft Teams as non-records. However, as more users joined and stored information there, RIM teams reassessed this position. They discovered that, within reason, the answer could be as simple or complex as their employer chose. Cue the need for Teams governance plans.

In this lesson, we will introduce you to Microsoft Teams. You’ll learn about the challenges in dealing with “information sprawl” while working with Teams, and then we'll take a brief look at the numerous collaboration features it has to offer.

This course was prepared by Mimi Dionne, CA, CDIA, CIP, CRM, IGP, MLIS, PMP and Gordon Brown, CRM.

To take the entire course and many others, join us at: www.aiim.org/join.