Public Management Skills lec 7 | Public Administration for CSS & PMS | Study PK

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Public Management Skills
1- Decision Making
Styles of DM
2- Conflict Management
Methods of Conflict Management
Approaches to Conflict Management
3- Change Management
How to Manage Resistance to Change
ADKAR model by prosci
Lewin 3-stage model of change
KOTTER 8-step change model
4- Managing Diversity
5- Communication
Barriers in communication