Project Managers Need to Learn Customer Service Skills | Customer Service Skills

Customer-Centric Delivery is key to every Project manager' Success. Project Teams need to know the tips to create a customer-centric culture. Why? Project Managers have Customers and they create products for their Customers. So they need to know how to leverage CRM, Customer Service, and Customer Experience for their project and the project's product. I give you examples and customer-centric approach tips to help you learn in minutes what it took me years of experience and training to understand.