This video helps you understand Problem Management in BMC Helix ITSM. If you are new to problem management, this is the right place to be.
For more information about this topic, see the BMC Online Documentation Portal at https://docs.bmc.com/docs/display/smartit213/Learning+about+Problem+Management.
Next, we recommend you have a look at the Proactive Problem Management in BMC Helix ITSM: https://www.youtube.com/watch?v=3oCRe-LciLI
Did this video help? Please let us know by liking, sharing, or commenting on this video.
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Video author: Vinoth Kumar
For more information about this topic, see the BMC Online Documentation Portal at https://docs.bmc.com/docs/display/smartit213/Learning+about+Problem+Management.
Next, we recommend you have a look at the Proactive Problem Management in BMC Helix ITSM: https://www.youtube.com/watch?v=3oCRe-LciLI
Did this video help? Please let us know by liking, sharing, or commenting on this video.
More BMC Software official videos are coming your way! Subscribe to the BMCdocs channel.
Video author: Vinoth Kumar
- Category
- Management
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