Practice innovations for operations teams working in Jira Service Management

This session will cover how high-performing operations teams leverage Jira Service Management. Starting with a major incident, Paul Buffington will share how teams come together across touch points and their post-incident review process. He’ll also cover how teams use risk assessment, automation, and integration of CI/CD pipelines to streamline change management practices.

Session speaker:
Paul Buffington, Solutions Engineering Manager, Atlassian

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