Platform Academy Session #24 - September 29th, 2022 - Adoption Services

Join us for our series of live sessions focused on platform topics like Automated Test Framework (ATF), Instance Scan, Upgrade Center, Source Control, and CICD, as well as everything Workflow Automation. This academy runs every other week, except for major holidays.
We'll have product experts on hand to demonstrate concepts, best/good practices, provide guidance, and answer your questions in a live setting.

Be sure to bring your questions, post them on the community events, on YouTube or post them during the live webinars.

In this session you will learn how to get started with Adoption Services. We're joined by the Product Manager Mudit Khandelwal, who speaks about Guided Setup, Guided Tours, Help Center, and Onboarding Modals.

* 00:00 Start, Welcome and Introduction
* 03:10 Why use Adoption Services for your Application?
* 10:30 Adoption Services Experiences
* 15:52 What are the available tools?
* 19:57 Guided Setup demo
* 37:02 Guided Tours demo
* 42:14 Onboarding Modals demo
* 44:45 Help Center demo
* 47:24 Guidance: When to use which tool?
* 52:45 Academy Wrap-up and Outlook


You can find all past and future sessions on the Now Community:
https://www.servicenow.com/community/developer-blog/platform-academy-past-and-future-sessions/ba-p/2278649

Resources, videos, and more!

Community event post with resources
https://www.servicenow.com/community/now-platform-events/platform-academy-session-24-september-29th-2022-adoption/ev-p/2334206

Docs
https://docs.servicenow.com/csh?version=latest&topicname=adoption-services