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Patrick Hill - Realm – AI for Property Managers



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My guest in this episode is Patrick Hill, CEO of Realm which many of you may know from the REI-endorsed communication app. But over the past few months, Patrick has been working on a second, significant project – introducing AI to property management with an AI called Claire.

When you add the customer benefits to the equation – which in the tenancy space is coming off a low bar – the whole thing becomes a complete no brainer. Adopting this kind of technology gives us the tools to make customer service the centre of our businesses while making life less stressful for our staff. My prediction is that in five years time, we’ll look back at 2019 and wonder how on earth – and why on earth – we struggled to do it manually for so long.

First Uploaded: Dec 02, 2019
Category
Management
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