This video is part 1 of the 2-part series, "How do you create a support ticket for Microsoft Entra Permissions Management?" In this we discuss the prerequisites to open a case. This includes what data should be collected and how to collect it. By collecting this data ahead of opening a case, and providing it within the case, it will help to lessen the risk of a misrouted case as well as help the engineers receiving the case to more quickly find resolution without having to do a lot of back-and-forth data collection before working the case.
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request
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https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request
► Subscribe to Microsoft Security on YouTube here: https://aka.ms/SubscribeMicrosoftSecurity
► Follow us on social:
LinkedIn: https://www.linkedin.com/showcase/microsoft-security/
Twitter: https://twitter.com/msftsecurity
► Join our Tech Community: https://aka.ms/SecurityTechCommunity
► For more about Microsoft Security: https://msft.it/6002T9HQY
#Microsoft #MicrosoftSecurity #MicrosoftEntra
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- Management
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