Mental Health Elective Recovery Introductory Webinar - Mental Health Intensive Support Team (MHIST)

Welcome to the launch of the Mental Health Intensive Support Team (MHIST) programme of support for Elective Recovery in Mental Health.

Who are the MHIST

The Mental Health Intensive Support Team is a small, national, expert, quality improvement team comprised of senior NHS managers who hold significant experience in:

• Operationally delivering mental health services.
• Leading change to improve service delivery.
• The design and delivery of waiting time standards.
• Acting as an expert clinical resource, providing advice on care in relation to clinical interventions, clinical governance, policies, service development and delivery.

What is Elective Recovery in Mental Health?

Care that is planned in advance is known as elective care. In mental health services this encompasses most community based mental health services, apart from crisis services.

Many community teams in both adult and children and young people’s mental health services have long waiting times, and unwarranted variation in offer and in outcomes.

Problems in elective mental health service delivery leads to poor outcomes for the population served, and increased demand in crisis and inpatient services.

What is the Programme?

This programme is comprised of a suite of free tools and best practice guidance, available to all systems, to enable tracking of activity, analysis and identification of issues, and undertaking targeted, data informed improvement work.

The aims of the resources are to improve quality, experience, and outcomes, through improving access, waiting times, utilisation of clinical resources, and fidelity to best practice.

These resources are now available to all systems via the MHISST FutureNHS platform (https://future.nhs.uk/MentalHealthSystemImprovement)

What’s covered in this webinar?

What we have learned in over 6 years of providing intensive support to support community-based teams to improve

What we have learned from other areas of the NHS, including: elective care standards (adapted from 18 weeks and cancer); and emergency and elective discharge planning.

An overview of the 7 modules of the Mental Health Elective Recovery Programme:
• Commissioning to optimise delivery
• Access Policy
• Understanding Backlogs
• Optimising Capacity
• Pathway Mapping
• Patient Tracking
• Patient Flow
• Where the resources can be accessed and how to use them
• How the MHISST can support organisations with implementation
• An opportunity to ask questions of the team