Mastering Conflict Resolution Strategies: Transform Tension into Collaboration



Published
@rbe-company1
Welcome to our Channel.
Conflict is inevitable, but how we handle it makes all the difference. In this video, we explore why conflicts exist and introduce five powerful conflict management styles to help you navigate challenging situations.
• Competing. assertive and uncooperative, focused on winning.
• Collaborating. a cooperative approach where both parties work to fully satisfy their concerns.
• Compromising. striking a balance with a mutually acceptable solution.
• Avoiding. delaying or sidestepping the conflict entirely.
• Accommodating. yielding to others' concerns, sometimes at the expense of your own.
We’ll break down when each approach is most effective, how to engage in meaningful conflict resolution, and the best practices for turning conflict into a constructive conversation. Plus, we'll walk you through a four-step conflict resolution approach.
1. Inquire. listen actively to the other party’s perspective.
2. Acknowledge. summarize and recognize their emotions and viewpoint.
3. Advocate. clearly express your own needs and goals.
4. Problem-solve together. collaboratively find a mutually beneficial solution.
Category
Management
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