Managing The Two Types of Employees

I believe there are really two types of employees.

There are those employees that you can give tasks to in more of a conceptual way and they can execute on them. They can put structure around them, they can plan them, they don't need detailed instructions on every last thing that you need and every last thing that needs to get done. They can put things together conceptually into a process, into an end result and I'll call those the manager levels because they're used to managing concepts, managing tasks, managing people and therefore they're great at taking a concept and implementing it, putting structure around it, documenting it, putting it in place.

Let me give you some examples. If I tell a manager to go organize something, organize an event, organize a program and I give them the vision that I have for it, I give them the intent, why I'm doing it, what I'm going after, what I want the results to be, any guidelines I have for that, they can go create that. Now I want them to check in and I want them to give feedback and I don't want them to do it necessarily in a bubble but I do want them to take the freedoms and not need me or need the leader for a lot of direction.

The second type of employee, if I ask for something to get done, I'm more directive, way more directive. I want you to set this up and then this up and then this up and I walk through the steps, describing exactly what I want done, potentially giving them examples, potentially having them work on one discrete piece at a time so that they can get that done and then they can come back to me and then they can come back with, "Okay, what's next? What's next?" And I'm not overwhelming them. I'm not giving them so much that they can't figure out where to start, they can't figure out what's most important. They don't need as much judgment in that case. They tend to need just the definition of what the tasks are.

I love my analogies so I will use the analogy of kids because that's always a pretty good one for this analogy. Think about the difference being between younger kids, where you say, "Go clean your room," and older kids where when you say, "Go clean your room," you have a different expectation. And oftentimes they'll be like, "Well, this is clean." "Well no, what I want you to do is X, Y, Z. I want you to pick up this. I want you to pick up that. I want you to make sure this happens." You have to be much more discreet, much more clear on the details versus with a teenager, with an older child where you say, "This is what I expect," because they've had those experiences. They've gone through this process before. They've understood what it means to organize or to clean something and they have a different frame of reference that they can pull upon because just the amount of experience they have under their belt.

If you like what I had to say here today, subscribe, comment below. Love to hear your analogies and what you're doing with your team members and I'm here to help you get the business you deserve, your business profit. Until next time.

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PJ Weiland, Certified Award-Winning Coach, Speaker, Entrepreneur, Mentor, Marathoner and Philanthropist. Located on the North Shore of Chicago, she has helped thousands of business owners, executive leaders and teams achieve their goals and go to new heights. Scaling up is her specialty, that means double and triple digit growth in profitability, improved cash flow, streamlined systems, and high performance teams…and more fun. With decades of business experience Coach PJ will be that one person that can meet you exactly where you are at and guide you to get the business and life you deserve.

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