Laz-Talk Kong S2E6: Customer Engagement Management Tool

[Season 2: Episode 6]

00:00 Introduction
00:59 What is Lazada's CEM Tool?
01:36 CEM Eligibility Criteria
03:16 [NEW] Customized Customer Group
04:29 [NEW] Data Performance Monitor
07:11 11.11 CEM Campaign Booster
09:48 CEM Campaign Tips
10:23 Tip Number 1
11:06 Tip Number 2
12:04 Tip Number 3
15:06 Outro (Please Like, Comment, Subscribe)

Ever wondered how certain LazMall sellers are readily targeting customers via IM Chat?

Introducing Lazada's CEM Tool which is now opened to all LazMall sellers with a simple qualifying criteria. Join me as I sit down with Lazada's Head of Seller Tools, Jasmine, to discuss a couple of new features CEM has to offer. Likewise, condensed quickfire tips for you to ace the upcoming 11.11 Mega Campaign!

✅ Lazada University CEM Resources: https://university.lazada.sg/course/search?q=cem&spm=lzd-university-sg-pc.lzd-university-sg-pc-home.navibar_search.cem.0

✅ 11.11 One Stop Portal: https://university.lazada.sg/cms/d112021

Kindly leave us a LIKE on our videos and SUBSCRIBE if you've yet to do so!

And we will see you again very soon :)


Introducing the most Tok-Kong light-hearted eCommerce related Podcast produced by our Lazada Fun Guys!

What to Expect from our Podcast:

- Special Guest Appearances by various Lazada Departments
- Informative tips & tricks of our Lazada Promotional Tools
- Up-to-date view points from our Fun Guys with regards to the ever-changing eCommerce landscape
- Updates about the latest Lazada related Launches / Policies
- Secret giveaways for Subscribers only

Watch or listen on the go and do leave us comments on what topics you would like to hear our take on in the next episode(s)!

If you enjoyed this Podcast, leave a LIKE, COMMENT and of course SUBSCRIBE to our Youtube Channel!

Track Info:

i) Song: 'Sappheiros - Dawn' is under a creative commons license.
Music promoted by BreakingCopyright: https://youtu.be/pWAP7fIwGnI

ii) Song: 007 James Bond - Eleven Music No Copyright
Music provided by Eleven Music.
Video Link: https://youtu.be/Zv-hLHFQSCU

Join our 8k Strong Lazada Seller Community: https://www.facebook.com/groups/lazadasgsellercommunity

New LazMall Seller Community: https://www.facebook.com/groups/lazmallsg

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Stay Safe & Happy Selling!

#LazTalkKong #CEMTool #1111MegaCampaign
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