#3deducators #ITSMS #training
This intensive course enables the participants to develop an expertise to support an organization in implementing and managing an IT Service Management System as specified in ISO 20000: Service management (based on ISO 20000), management plan, implementation, surveillance, re-examination and operation of an ITSMS, continuous improvement of IT Service Management Systems, management’s commitment, follow-up and review as well as an introduction to ISO 20000 audit certification.
This intensive course enables the participants to develop an expertise to support an organization in implementing and managing an IT Service Management System as specified in ISO 20000: Service management (based on ISO 20000), management plan, implementation, surveillance, re-examination and operation of an ITSMS, continuous improvement of IT Service Management Systems, management’s commitment, follow-up and review as well as an introduction to ISO 20000 audit certification.
- Category
- Management
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