ISO 20000 IT Service Management System Training - By 3D Educators

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This intensive course enables the participants to develop an expertise to support an organization in implementing and managing an IT Service Management System as specified in ISO 20000: Service management (based on ISO 20000), management plan, implementation, surveillance, re-examination and operation of an ITSMS, continuous improvement of IT Service Management Systems, management’s commitment, follow-up and review as well as an introduction to ISO 20000 audit certification.
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