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Interview with Paula Määttänen ()Guidevision



Published
LinkedIn - https://www.linkedin.com/in/paula-maattanen/

Paula is an experienced consultant with strong IT service management skills. She is working between the ITSM processes, tools, development and operations. She is highly customer service orientated person, keeping the customer experience in her mind. Paula has long experience of Team Leading, from IT Service and Retail. She holds certificates in project management IPMA-C and ITIL V3 Expert and ITIL4 Foundation and ITIL 4 Managing Professional. On free time she has been participated as a volunteer job for the itSMF workgroup activities, years in itSMF Finland Board and in Conference Team or Special Interest Group (SIAM SIG) since 2010. She is also active in itSMF international co-operation.
Category
Management
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