Human Relations: Thomas-Kilmann Conflict handling styles, and conflict resolution.

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There are five main styles of handling conflict, with advantages and disadvantages to each.
The five styles of handling conflicting include: competing, accommodating, avoiding, compromising, and collaborating. 
Identifying interests/needs is an important aspect of resolving conflict.  

There are five steps to conflict resolution, which can be implemented to reduce conflict and come to a “win-win” resolution.


HROB152 Ch 10 Part 2
Category
Management
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