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HOTEL MANAGEMENT DIPLOMA COURSE IN RAWALPINDI ISLAMABAD/HOTEL MANAGEMENT TRAINING IN PAKISTAN



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HOTEL MANAGEMENT DIPLOMA COURSE IN RAWALPINDI
HOTEL MANAGEMENT DIPLOMA COURSE IN ISLAMABAD
HOTEL MANAGEMENT DIPLOMA COURSE IN PAKISTAN
INTERNATIONAL HOTEL MANAGEMENT TRAINING IN PAKISTNA
HOSPATILITY MANAGEMENT COURSE IN RAWALPINDI
CHEF AND COOKING COURSE IN RAWALPINDI ISLAMABAD

UNITED COLLEGE OF TECHNOLOGY (PVT)LTD. TM R
www.unitedcollege.com.pk
Call For Registration : 0301-5044340 / 0340-7255262

COURSE OUTILINE :
https://unitedcollege.com.pk/hotel-management-course-in-rawalpindi-islamabad/
https://unitedcollege.com.pk/hotel-management-course-in-rawalpindi-islamabad/
https://unitedcollege.com.pk/hotel-management-course-in-rawalpindi-islamabad/

DETAIL :
Introduction
The Hotel Management Diploma combines hands-on hospitality courses, including room division, reception, and restaurant operations, with a basic Hotel Management Courses. With the hotel management diploma, students can begin with entry-level positions in hospitality businesses.

Hotel management is a globally accepted professional career field and academic field of study. Degree programs such as hospitality management studies a business degree, and/or certification programs formally prepare hotel managers for industry practice. Most hotel establishments consist of a General Manager who serves as the head executive often referred to as the Hotel Manager department heads who oversee various departments within a hotel, middle managers, administrative staff, and line-level supervisors. The organizational chart and volume of job positions and hierarchy vary by hotel size, and function, and are often determined by hotel ownership and managing companies.

Hotel Management Course in Rawalpindi
The Diploma in Hotel Management Course is for people who want to get a competitive edge and significantly increase their work opportunities.

The course content gradually introduces every major fundamental element of hotel management, instilling advanced-level abilities, confidence, and industry-specific understanding with no prior experience or expertise required.

Hotel Management Course content
Introduction
The Hotel Industry, The Scope of the Industry, The Firm in the Hotel and Catering Industry, Hotel Management, Planning, Policy

Organization of the Hotel Workplace
Organization, The Nature and Purpose of Organization, The Mechanistic View of Organization, The Human Relations View of Organization.

The Systems Approach to Organization, Organization Structure, The Informal Structure, Hotel Organization

Staff Management in Hotels
Work Charts, Communication and Coordination, Staff Management, Monitoring Workloads, and Work Procedures, Authority/Chain of Command, Career Structure



Control Systems
Sources and Storage of Information, Creating and Maintaining Information, Creating and Maintaining Control Systems, Types of Control, Production Control, Quality Control, Sales Control, Labor Utilization Control, Materials Control, Maintenance Control, Financial Control, Setting Standards and Corrective Action, Work Study, Organization and Methods



Front Desk Management (Reception)
The Functions of the Front Office, Customer Service, Dealing with Grievances & Complaints, Understanding Communication, Conversation Development, Using the Telephone, Business Letters, Promotions and Customer Relations, Client Interpersonal Skills, Self Esteem & Reinforcement, etc

Servicing Rooms and General Cleaning
Service Equipment, Direct Purchase Hire of Equipment, Linen: Purchase or Hire, Choice of Fabrics, Structure, and Properties of Fibers, Linen Room Organization

Building and Facility Management
Daily, Periodic, and Planned Preventative Maintenance, Frequent Maintenance Problems, Safety, Furniture, Fittings, Managing Maintenance, Building Maintenance, Toilets, and Locker Rooms

Activities Management
A tour desk, gymnasium, events (eg. Weddings, balls, etc), In house Services, Recreation Facilities, Guest Information Services, Swimming Pools, Spa & Sauna Facilities, Activities Management, Tourism

Food Service
Types of Food Service (eg. Room Service, Bar, Restaurant, Coffee Shop, etc), Kitchen Design & Equipment, Service Facilities, Food Service Management, Food Purchasing, Dealing with Complaints

Hotel Management COURSE 0301-5044340
Course Duration: 1 YEAR

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Management
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