From Bebop to Hip Hop- Managing Multi Generational Credit Teams | Team Management Training

Follow this link to access the full course for FREE: https://academy.highako.com/from-bebop-to-hip-hop-managing-multi-generational-credit-teams?utm_source=youtube&utm_medium=social&utm_campaign=YoutubeSprintQ2

Credit experts were asked: In which areas do you see the greatest differences among your company's employees who are from different generations?

Here’s what they said: Baby Boomers (1946-1964) are less likely to embrace change, most of Gen X (1965-1979) aren’t happy with their senior management. On the other hand, Millennials (1980-1994) are impatient when it comes to career growth, whereas Gen Z (born after 1995) are not much solution-oriented.

With all these differences, how could you, as a credit expert, manage a multi-generational workforce?

Key Takeaways Include:

1. 5 strategies to manage a multigenerational workforce- recruiting strategies, customized approach, and many more.
2. Strengths, weaknesses, core values of Baby boomers, Gen X, Millennials, & Gen Z
3. Motivating each generation to reach their full potential, and create an ideal work environment.
4. Creating cultural diversity and inclusion within your department.


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Highako Academy brings together more than 20 credit-collections industry leaders and attorneys including Robert Shultz, Scott Blakeley, and Wanda Borges to bring bite-sized, on-demand, job-relevant online learning to credit, and collections professionals worldwide. We offer a range of micro-learning opportunities—live workshops, course modules, skill assessments, downloadable resources, and community forums.














leadership, leadership styles, recruiting, leadership skills, team management, management team, team project management, team management skills, crisis management team