Episode 20: Vacation Rental Management Association Conference 2021: What We Learned

In this episode, we unpack some of what we learned at the 2021 conference of the Vacation Rental Management Association (VRMA) as it applies to the management of short-term vacation rental properties offered through platforms like AirBnB.

In a freeform discussion, we touch on insights gleaned from thought leaders in the short-term rental property management space. We talk about in-house cleaning crews vs. contractors; using all-in-one tech tools vs. building a proprietary tech stack; the importance of a human touch in owner onboarding; the use of short-term vacation rentals by human traffickers and how to recognize signs that a guest may be a victim, and more.