Enterprise Asset Management | Overview

In this video, we’ll show you how Enterprise Asset Management helps you manage your enterprise connected and non-connected assets through their entire lifecycle.

This video covers:
00:00 Intro
00:09 What is Enterprise Asset Management?
00:33 Manage your assets from planning to disposal
00:41 Reduce cost
00:51 Mitigate asset risk
01:02 Tour of EAM
01:11 Request-to-deploy workflows
01:19 Refresh and replacement workflows
01:43 RMA workflows
01:57 Recall workflows
02:17 Loaner workflows
02:28 Return, Extend, and Purchasing workflows
02:43 Risk assessment
02:51 Retirement and disposal of assets
03:03 Inventory audits

This video was recorded in the Tokyo release.

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For more information on Enterprise Asset Management, see:

ServiceNow product documentation:

Exploring Enterprise Asset Management: https://docs.servicenow.com/bundle/tokyo-it-asset-management/page/product/enterprise-asset-management/concept/enterprise-asset-management.html

ServiceNow Training and Certification:
http://www.servicenow.com/services/training-and-certification.html

ServiceNow Community:
https://community.servicenow.com/community

ServiceNow TechBytes Podcast: https://community.servicenow.com/community?id=community_article&sys_id=24e2170c1b235018305fea89bd4b
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For general information about ServiceNow, visit: http://www.servicenow.com/

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