CRM| The Start of Customer Relationship Management

In this video, we will be covering how it all starts the customer relationship management process

Improving Customer Relationship Management would increase customer Retention and sales growth.

CRM does not belong just to sales and marketing. It is not the sole responsibility of the customer service group. Nor is it the brainchild of the information technology team. It’s a combination and a DNA for all the units to create a strong customer relationship strategy.

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