COS - 158 - Is It Worth Being Online Anymore? Reputation Management Post-Pandemic

COS - 158 - Is It Worth Being Online Anymore? Reputation Management Post-Pandemic

Bill Schroeder joins Dr. Andy Roark to discuss how digital marketing for veterinarians has changed in recent years. They debate the value of spending time and energy online as a veterinary practice, and then discuss strategies for responding to negative online reviews and building a rock-solid online reputation.

Avoid a Toxic Team: Creating Psychological Safety:

Get Sh*t Done Shorthanded Virtual Conference:

InTouch Reputation Resource:

SocialMedia Examiner:


Bill's Contact Info: [email protected]

Dr. Andy Roark Exam Room Communication Tool Box Course:

What’s on my Scrubs?! Card Game:

Dr. Andy Roark Swag:

All Links:

Bill Schroeder is an entrepreneur, international speaker, veterinary thought leader, and digital marketing enthusiast who has, for the past 28 years, leveraged his love of people and pets to help veterinary practices grow and thrive. He has say on the Board of Directors for VetPartners, teaches within the MBA program at Purdue University, and can be found teaching from many of the veterinary conference stages around the world.

Bill owns InTouch Practice Communications (, a full-service digital marketing agency built specifically for the veterinary community. His firm and more than 8,000 client success stories are the basis for his totally non-commercial talks. This unique view into the techniques and principles that are actually making the most impact drive his classes to be extremely relevant and empowering as the content is drawn from actual experience. It’s the stuff that works. Bill will teach you how to implement these things in your practice.

As a former United States Marine, he is a forever patriot and eagerly supports many veteran’s causes. Bill lives in the Chicago suburbs with his wife Katie, daughters Madison and Lilly, and their very jealous schnauzer, Olive.
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