Communicating with IMPACT with Patrick Donadio | The Good Leadership Podcast #74

Patrick Donadio is an executive coach and author of "Communicating with IMPACT". He has coached two generations of leaders and their organizations to use his IMPACT process to communicate with clarity, lead more effectively, present with power, and improve results.

For the past 30 years, Patrick has empowered audiences nationally and internationally. He has trained thousands of people, in a vast array of industries, from Fortune 100 companies to associations and governmental organizations.

As an educator, he has taught communications at the University of Notre Dame, The Weatherhead School of Management, The Ohio State University, and The John Glenn College of Public Affairs. Patrick's expertise has been featured in the media including: NBC TV, TIME, Psychology Today, Smart Business, Money, The Huffington Post, Columbus CEO, and numerous industry journals.

Communicating with IMPACT Book:


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(00:00) Introduction
(01:06) Patrick’s background
(02:30) Virtual communication difficulties
(03:20) Communication best practices
(05:43) Tool: Laser focused intention
(07:39) Message stage
(11:05) How to peak curiosity during communication
(12:20) Tool: Push vs pull language
(13:54) Effective call to actions with written and verbal communication
(15:41) Written and email communication
(16:26) Tip: Make a meaningful subject line
(17:24) Tip: Write concisely
(18:45) Activation stage
(21:12) Tip: Active listening
(27:15) Storytelling
(28:37) Clarification stage
(31:37) Transformation stage
(33:23) Tip: Dealing with a difficult issue or a person
(35:59) Key takeaways
(36:54) Conclusion
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