Session 2: Result Orientation
Result orientation is a term used to describe a person’s
ability to recognise what results are important and the
steps needed to be taken to achieve them. It means to
focus on the result of an assigned task. If you know
the result you want to achieve, you can focus on the
efforts required to achieve it. Hence, result orientation
describes an individual or organisation that focusses on
outcome rather than the process that has been used to
produce a product or deliver a service.
An ideal employee needs to be proactive and result
driven. The person must always take necessary steps to
achieve the set goals or targets.
How to become result oriented?
(i)Set clear goals: Setting clear and accurate goals is
the first step one needs to take to meet the targets.
(ii)Prepare an action plan: An action plan describes
the way a person or an organisation will meet the set
objectives. It gives a detail of the steps to be taken
to achieve the target. Therefore, it consists of several
actions or steps that need to be taken, and changes
that need to be made. Each action, step or change
should include the following information.
What have you learnt?
A. Short answer questions
1. Describe the ways you can make positive thinking a
habit in life.
2. List the importance of positive thinking. Describe how
it can help someone achieve one’s goals.
After completing this Session, you will be able to:
• explain the meaning of motivation.
• describe the type of motives.
• differentiate between intrinsic and extrinsic motivation.
• describe the meaning of positive attitude.
• identify the steps for being positive in life
• What changes will occur after the actions?
• Who will carry out the changes?
• When will the changes take place?
• How long will the changes stay?
• What resources are needed to carry out
the changes?
• Who should know and what should be
(iii) Use the right resources and tools: One must
evaluate the resources and tools needed to
achieve those results and whether they are
available. For example, you may want to clear the
college entrance exam with 70 per cent marks.
Do you have the books to study for the exam?
If not, from where and how can you get them?
(iv) Communicate with mentors and peers: One
must talk to teachers, seniors and mentors for
help in setting realistic goals.
(v) Make a calendar: One must make a calendar to
monitor the progress at regular intervals.
(vi) Work hard: One must work hard and believe in
one’s dreams.
Goal setting
Goal setting helps us to understand what we want,
how to achieve it and how do we measure our success.
Writing a goal requires that we should understand its
purpose and objective. Let us try to understand how to
define a goal.
• Identify what the goal is about, for example,
customer satisfaction, speeding up the delivery
process, etc.
• How the goal would make a difference? For
example, will it enhance customer satisfaction,
will it result in an increase in demand of a product
or service, speed up the delivery process and
result in better loyalty and quality of the product.
Use the acronym SMART to set goals. Let us see what
each letter in SMART implies
.S: Specific
Goals should be stated in specific terms. Vague goals
are difficult to attain. Specific goals give us a concrete
target. Hence, a goal should have a specific purpose.
M: Measurable
Goals should always be measurable. If we do not set
our goals in measurable terms, it is difficult to assess
whether we have achieved them or not.
•A: Action-oriented
Goals do not just come true on their own. Effective goal
setting should include action-based steps that one will
follow to achieve the goal.Actions that I am already taking towards achieving
this goal
— Actions that I am not currently taking but will
take towards achieving this goal
— Actions that I am not currently taking and need
help to achieve the goal
— People and places from whom I can get help to
achieve the goal
• R: Realistic
There are few things more damaging to our sense of
self-efficacy than setting ourselves up for failure. Goals
must always be realistically attainable.
• T: Timely
Goals must have deadlines. However, deadlines may
change. But one must always set a deadline to get the
job done within a specified time limit.
Examples of result-oriented goals
Examples of result-oriented goals are as follows.
• A student may set a goal of scoring high marks
in an exam.
• An athlete may run five miles a day.
• A traveller may try to reach a destination city
within three hours.
Practical Exercise
Check Your Progress
1. Fill in the table given below, which can help you to
prepare an action plan to achieve the set results.
Results I want
to achieve
the results?
What should I do
to achieve the
I want to score
80 per cent in
quarterly exam.
I study for
two hours
I should study for
three hours and
practise sample test
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