CIO Investment Strategy 2022 (with President of UPS Information Technology) | CXOTalk #725

How can Chief Information Officers ensure that information technology investments support core organizational business goals? In 2022, business leaders expect more than ever from CIO strategy. We speak with Satyan Parameswaran, President of Information Technology at (United Parcel Service) UPS to learn more. With $85 billion in revenue, UPS is one of the world's largest package delivery and logistics companies.

This conversation includes the following topics:

-- What is the role of IT at UPS?
-- IT strategy and IT investment at UPS
-- Digital twins at UPS
-- Aligning CIO investment strategy and corporate business goals
-- Forecasting package loads at UPS
-- What is the role of technology in the enterprise?
-- IT investment planning for 2022

Satyan Parameswaran is responsible for all the application technology used in the UPS package centers, hubs, scanning, automation, retail access points, international regulatory compliance, aviation security, automotive, telematics, preload and on-road technology. He is responsible for the technology that helps UPS deliver ~24 million packages every day.

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