CallFinder + Aware Recovery Care: Revolutionizing Call Center Management

Learn how CallFinder helped Lead Admission Specialist, Jennifer Small and her team at Aware Recovery Care increase efficiency, giving Managers more time to spend on coaching and working with individual agents to handle certain types of calls and increase admissions. Small explains how empathy and compassion play a vital role in their call handling, and why they chose CallFinder to revolutionize the way they supervise employees.