Call Centre Helper - Webinar Replay: The Advisor of the Future

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4:46 Martin Jukes, Mpathy Plus Presentation
10:04 Poll with results from the audience. Asking "Over the Next 5 Years - Your Number of Advisors will..?"
24:15 Poll with results from the audience. Asking "How Frequently do you Measure Advisor Engagement?"
32:33 Take-aways from Martin's presentation
33:10 Quiz
38:22 Top Tips, Opinions and Questions from the audience
42:57 Jeremy Payne, Enghouse Interactive Presentation
1:01:14 Take-aways from Jeremy's presentation
1:02:06 Winning Tip