Building Trust Within Business Management Teams - A Sneak Peak At The First Time Leaders Program

As a leader, how can you build trust among your team both in person and in a virtual environment? Find some of the answers here.

00:00 Introduction
01:10 To what extent has turnover impacted trust within your team this year?
01:59 Leaders are worried about the increased turnover they’re seeing in their teams. What impact does this have on Trust?
03:20 Definition of Team Trust
04:04 New Team Member Trustworthy Exercise - Character Study #1
08:20 New Team Member Trustworthy Exercise - Character Study #2
11:31 The Three Factors We Look For to Establish TRUST
11:37 Ability
12:05 Benevolence
12:40 Integrity
13:24 Cognition-Based Trust - Trust with our head.
14:20 Affect-Based Trust - Trust with our heart.
15:40 As a Leader, what can I do to build trust with my team?
16:03 Nine ways a leader can build trust with their team.
16:28 Ongoing interaction between team members.
16:46 Promote self-disclosure.
17:03 Provide transparent information.
17:43 Taking initiative.
18:07 Encourage reciprocal cooperation.
18:40 Respond to team members promptly.
19:00 Share common vision and values.
19:22 Foster acceptance of team goals.
19:38 Clearly defined work roles.
20:28 Building trust within virtual teams.
21:49 Finding a way to develop a social bond virtually.
22:35 Solidify task relationships.
23:40 Communicate regularly.
24:54 Question Period
28:20 A leader can lead by example, but how important is it to create a positive environment within the team?
30:17 How do you overcome a team member’s insecurity?
32:50. What do you do when a team member claims to have abundant knowledge regarding a team project, but in reality, the team realizes this is not the case. How do you deal with that?
35:44 Wrap Up
36:36. First Time Manager’s self-paced training for first-time managers.

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The Pillars
1482 rue de l’Eglise,
Suite 200,
Saint-Laurent, Quebec
H4L 2H6

The Pillars work with you and your team to provide various services in the realm of Organizational Development and Human Relations, such as Change Management, Executive Coaching, Leadership Training, Employee Talent Management, Hiring DISC Assessments, Meeting Facilitation and a host of other training modules. We serve as a complete outsourced team that will strategically design, develop and implement all programs and projects necessary to ensure that your strategic business and organizational goals are met.

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