BPO American answers the call for a highly secure, Windows experience with Windows 365 Cloud PCs

Contact center specialist BPO American helps customers connect with hundreds of remote agents across the United States. The company needed an easy, highly secure way to onboard new agents and keep customer information safe. After exploring other virtualization solutions, BPO American chose Windows 365 in conjunction with Microsoft 365 Business Premium to create a highly secure and flexible environment for its remote agents.

Today, the company has reduced the time it takes to onboard new agents from one day to less than an hour. BPO American has also simplified its IT management and is saving on costs and winning new business thanks to its enhanced security posture.

View the case study: https://aka.ms/BPO_American_W365_CS

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