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BIG RYG 2020 - Secrets to scaling your Customer Success function

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How do you maintain consistency, efficiency, and excellence in the face of burgeoning business complexity? That’s what all SaaS businesses forced to scale must figure out, fast.

In this peer-led panel featuring CS leaders from Levelset, Bloomfire, CallRail, and Secure Code Warrior, you'll learn:
• How to build a Customer Success team from the ground up
• Tips on recruiting and hiring for the emerging field of Customer Success
• Signs it’s time to hire for Customer Success operations
Category
Management
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