BIG RYG 2020 - Secrets to scaling your Customer Success function

How do you maintain consistency, efficiency, and excellence in the face of burgeoning business complexity? That’s what all SaaS businesses forced to scale must figure out, fast.

In this peer-led panel featuring CS leaders from Levelset, Bloomfire, CallRail, and Secure Code Warrior, you'll learn:
• How to build a Customer Success team from the ground up
• Tips on recruiting and hiring for the emerging field of Customer Success
• Signs it’s time to hire for Customer Success operations
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