Aviation Leadership & Management Skills Development - Communication and Assertiveness Training - SOL

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Aviation Leadership and Management Skills Development - Communication and Assertiveness Online Course by Sofema Online: https://sofemaonline.com/lms/courses/147-aviation-leadership-and-management-skills-development-communication-and-assertiveness-147/preview

INTRODUCTION
Aviation Leaders are aware of the potential impact of their decisions (good or bad). Moreover, they have the capacity to make what can be sometimes considered as tough decisions. Aviation Leaders also know what they want to achieve and have the strength of character to pursue their objectives even in the face of opposition and often in spite of failures.
Attributes found in Leaders include Integrity not to promise what cannot be delivered conversely to stand by their commitments. To demonstrate honesty and to set an example to their team both in their professional and their personal lives.
To demonstrate a genuine attitude to trust and to seek to earn the trust of their team. To demonstrate dedication to the team and the task to work relentlessly to achieve the shared goals.
Sofema Online Soft Skills Aviation Leadership and Management Skills Development training courses are designed to engage with the student and to specifically focus on: The needs and challenges of an effective Aviation Leader; The techniques to improve and develop Management Skills.

Category: Executive & Management
Delivery method: Online
Price: 57,50 EUR
Voice over: No
Duration: equivalent to half-day classroom training

WHO IS THE COURSE FOR
It is for Accountable Executives and Senior Managers together with persons who are involved in managing at a Senior Level to oversee and maintain. EASA Compliant approvals, in particular, Nominated Persons, Technical Managers, Line Managers and anyone with a fundamental need to develop Aviation Leadership and Management Skills.

WHAT IS THE BENEFIT OF THIS TRAINING
• Awareness of the differences between Management skills and Leadership Skills.
• To understand the opportunities and challenges related to the Development of Leadership Skills.
• Be able to explain the key elements required to ensure Leadership engagement with QMS & SMS. Ability to focus on effective identification of root cause analysis.
• Awareness of Effective Communication Techniques.

LEARNING OBJECTIVES
The program covers all the following areas in detail and includes a recommended program of videos which you can watch to support your learning process.
• The communication and assertiveness course look’s at the meaning of communication recognizing that the communication process is in fact a dynamic process and considers effective processes of engagement.
• To consider in detail what makes a good Communicator the principles for Co-Operative Communication as well as non-verbal communication.
• Recognizing the benefit of developing assertive behaviour skills the course covers the assertive behaviour learning process as well as using assertive techniques to deal with conflict.

DETAILED CONTENT
1. Meaning of Communication
2. Process of Communication
3. Communication is a Dynamic Process
4. What Makes a Good Communicator?
5. Principles for Co-Operative Communication
6. The Role of Non-Verbal Communication
7. Assertive Behaviour Learning Process
8. Using Assertive Techniques to Deal with Conflict

CERTIFICATE WORDING
Meaning of Communication, Communication is a Dynamic Process, What makes a good Communicator. Principles for Co-Operative Communication, Non-Verbal Communication, Assertive Behaviour Learning Process, Using Assertive Techniques to Deal with Conflict.

TESTIMONIALS
"All was very useful and effective.“
"All was a very useful and very good presentation.“
"All was productive and easy to understand."

ASSESSMENT
Number of questions: 12
Type of the exam: MCQ
Passing score: 70 pct
Certificate: Yes

MANAGEMENT OF SAS CERTIFICATES
• Our System automatically generates certificates which you may print out at your convenience. This is the most cost-effective way of delivering your certificate. The certificate is controlled by a unique serial number.
• Hard copy certificates can be provided for each training at a cost of 35 EUR - to cover printing in color on 120 gsm paper and mail at Air Mail rates.

✍️ Sign up here: https://sofemaonline.com/lms/courses/147-aviation-leadership-and-management-skills-development-communication-and-assertiveness-147/preview

Category
Management
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