An ISO 13485 Certified In-House HTM Program? It Can Be Done!

Mark Cooksey, DME Quality Engineer, Norton Healthcare

You are invited to hear about Norton Healthcare Corporation’s (NHC) CE ISO journey. Learn how Norton harnessed the internal and external forces of change to reshape its loosely based service activities into a structured ISO-based quality management system. Hear the “back story” of why NH CE chose to embark on its ISO journey, major components of ISO presented in everyday language, keys to a successful launch, and the resources and organizational change management training employed to break through cultural barriers and increase acceptance of this structural change. Attendees will walk away with a greater understanding of how a quality management system works and how Norton adopted ISO 13485 to get there.

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