Ticket controlled queue management systems

Paper Tickets. Concierge Service. Free your visitors from standing in line, spread the calling information on multiple terminals. Set the capacity of your space and integrate, automatically or manually with the platform.

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• The Ultimate Guide to Queue Management
• Enterprise Virtual Queue Management System
• LED Queuing Systems and Queue Solutions
• Kiosk Hydra Bank
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• US20090076875A1 - System for queue and service management - Google Patents

The Ultimate Guide to Queue Management

Paper Tickets. Concierge Service. Free your visitors from standing in line, spread the calling information on multiple terminals. Set the capacity of your space and integrate, automatically or manually with the platform. You will be able to manage in real time the number of visitors in-store.

Automate the On and Off of the queueing system, making your visitors waiting only when needed. Start optimizing the time of your employees and visitors today through a web portal. Cookies Policy. Privacy Policy. We automate queue and service management, reducing perceived waiting time and improving service efficiency. Queue Management. Business Intelligence. Cloud Based Platform.

Easy Customization. Set up Alerts and Notifications. Dynamic API. Highly Customizable Player. Powerful and Intuitive Backoffice. Advanced Analytics. Onboarding Different clients have different needs. Allow check-in to be done on multiple channels. Digital Signage Information. Virtual Follow-Up. Waiting Free your visitors from standing in line, spread the calling information on multiple terminals.

Find More. People Counting and Crowd Control. People Counting Set the capacity of your space and integrate, automatically or manually with the platform. Visitors Influx. Average Waiting Time.

Tickets Issued, Canceled and in Attendance. Let's Start? Tell Me More. Use Cases. Challenge Us. Follow Us. Join Our Newsletter. Thank you for Signing Up. Por favor corrija o campo. Rua Soldado Manuel P. Arts Business Center Av. Cofinanciado por:. All Rights Reserved.

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Enterprise Virtual Queue Management System

Government and Ministries are considered as most crowded places in terms of customer footfall and are amongst the earliest public sectors which have implemented queuing systems to manage the queue in an efficient manner. However, there are always challenges of not only managing the crowd but also offering better quality of service to the public ensuring pleasant waiting time as well as fast and fair service time. Governments across the world are transforming public services and moving towards digitalization. This has improved the overall image of the public services. Our smart queue management system is aligned to the vision of smart UAE and global transformation to the smart initiatives.

LED Queuing Systems and Queue Solutions

The teller pushes a button to show an led message directing the customer to that teller and the system shows that message on the LED message display with an audio track if that fits your needs. These types of LED message displays are ideal in the banking and retail environments. These types of LED message displays are ideal in retail and banking environments, as they keep your branch queue management efficient and orderly, and your customers happy. Vehicle Queuing Vehicle queuing works in a similar way to managing a queue in a bank. LED message signs can be invaluable in managing vehicles. We have even built screens that show characters in reverse, so the drivers of the vehicles coming in can see them in a mirror when reversing. Our queue management screens can also be linked to a distance sensor, so drivers always know when to stop reversing.

Kiosk Hydra Bank

Waiting lines, waiting lines or TAILS, are daily realities: People waiting for their transactions to a box in a bank Students queue management system waiting for copies at the photocopier, Vehicles waiting to pay at a toll station and Read This continue on their way, before a red light, Damaged Machine waiting to be rehabilitated. Models of waiting lines are useful both in the areas of Manufacturing and the Service. Analyses related Colas:the length of the waiting line, the average waiting time and other factors such as:the behavior of users on arrival and tail, Colas Analyses help to understand the behavior of these service systems the care of a bank cashiers, maintenance activities and repair of machinery, control of plant operations, etc. From the perspective of Operations Research, patients waiting to be treated by the dentist or waiting for repair damaged presses, have much in common.

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It is very challenging to manage, control access with high volumes of visitors and staff Automation has revolutionized the healthcare industry and made it more cost-effective for the running of day-to-day operations. All this complexity can be managed from one work station or remotely via the cloud with customizable software and easy to use graphic interfaces. We offer a complete system which caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. ECS shall provide standard and customizable queuing solutions to cater to diverse queuing issues faced by organizations. You can choose from Enterprise, Basic or Mobile Queuing systems to manage crowds and queues at your service areas. Our queue management system allows patients or visitors to enter a queue by taking a ticket via different channels such as Self-Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.

US20090076875A1 - System for queue and service management - Google Patents

Queue Management is a system that controls queues in a modern, highly efficient and flexible manner. The system allows banks, institutes and public health, social and educational institutions to manage customer calls simply and efficiently. Statistics and evaluations provide information on the number, duration and further details of the completed transactions and are therefore important tools for optimizing procedures. For customers, a selection is offered between the fastest possible call or the reservation for a personal advisor. The human factor, which plays an important role in the customer relationship, is therefore also an integral part of the electronic ticket system. Queue Management.

The Basic model QMS is ideally suited for clinics, reading the patients walk in , wait and meet the doctor. The solution is very simple to implement and use. The solution consists of an Android tablet, with an Application to be installed at the patient waiting area, and an Android mobile phone with Application, in the hands of the doctor. By using our QMS Series, the queue management can be done very easily and efficiently , without much human intervention.

Effective date : Year of fee payment : 4. A system for service queue management is disclosed including a terminal controlled by the system having a processing platform to generate service queue information for a user, and a mechanism for the user to request or receive the service queue information. The processing platform preferably transmits promotions related to goods and services associated with the service queue information to a user.

The Tixera theme park queueing system is the ultimate solution to overcrowding at rides and attractions. And it can help your guests make the most of their time at your venue as well! So many rides, but not enough time — this will be a problem of the past with the Tixera Queue Management System for Amusement Parks. Guests can now get an optimized itinerary that ensures they get to take all the rides they want to. The best part?

Bring structure to your operations with queue management solutions. We offer solutions for any size of organization, covering basic as well as complex needs. Qmatic queue management solutions cover everything from simple ticket, self check-in kiosk, and display solutions to a fully tailored customer journey platform that utilizes customer data. Integrate the system that works for you and find out how to bridge the gap between the online and physical environment to provide a seamless customer experience.