Business phone solutions call management

See open jobs. A unified communications platform that connects your teams through voice, video, messages, and online meetings, Dialpad provides a comprehensive suite of advanced features to help streamline your business communications and improve productivity. With Dialpad, you can expect a fast setup, hassle-free deployment, and the ability to provision and manage users with ease and efficiency. Create efficiencies that lead to smarter, data-driven business decisions. User setup is nearly instant with Dialpad. From one central place, you can add new users, assign them phone numbers, sync them with Google G Suite or Office , and establish their permissions.

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Intelligent customer engagement—at scale

The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC. Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite. Work securely, productively, and efficiently from anywhere while building stronger customer relationships. Stay connected no matter where your office is. Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.

Share and collaborate on files securely from any location. Full file management including real-time backup and restore. Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours. Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.

Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more. Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities. Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.

Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time.

Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs. Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.

Unite includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need. Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services.

Intuitive communication tools make employee-customer interactions effective from anywhere. Find out which Intermedia Unite plan is right for your business. Designed for the mobile knowledge worker with voice, chat, and video for collaboration. Designed for the executive who requires larger meeting and more collaboration features.

Laptop The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC. Integrated with Contact Center Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.

Work from Anywhere - For a limited time choose between one of these free devices when you purchase Unite. Contact Us Learn More. Desk Phone. Communicate how you want, wherever you are Work securely, productively, and efficiently from anywhere while building stronger customer relationships Business Phone Stay connected no matter where your office is. Team Chat Break away from your inbox. File Management Share and collaborate on files securely from any location.

Features that maximize efficiency and control Auto Attendant Connect customers to the right person right away. Hunt Groups Ensure customers reach your people quickly and efficiently. Presence Know the real-time working status of your teammates. Integrations Build greater efficiency into customer interactions. Intuitive, informative, with industry-leading support Administration Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.

Analytics Actionable insights to inform administrator decisions. Support Unite, the perfect complement to Microsoft Teams Powerful Phone System Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs. Integration Your Way Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.

Advanced Features Unite includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need. Trusted Microsoft Partner Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services. Easy and Worry-Free. Easy to Use Intuitive communication tools make employee-customer interactions effective from anywhere.

Easy to Manage Online tools make user and device management simple for remote admins. Easy to Buy Affordable pricing, scalable to any business of any size with no contracts. If we were still on an analog phone system we would have spent a lot of money forwarding all desk phone calls to cell.

It was sort of chaotic, so to have one thing that remained consistent, it was comforting. Why Customers Choose Intermedia Trustpilot. Get a free phone or device with each Intermedia Unite user added. Choose between one of these free devices Yealink T33G. Logitech C Webcam. Poly Blackwire C Headset.

Monoaural wearing style PC wideband audio Noise-canceling microphones. See the Terms and Conditions. Request a Call Back empty.


Manage calls the easy way with custom call flows

Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with predictive dialer, automated workflows, real-time analytics Read more. CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.

Smart voice calling on all your devices. For personal use For business. Image showing Google Voice on a laptop browser, android phone, and iPhone.

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For over 17 years, we have built Magellan Solutions to be the right answer for customer service outsourcing, inbound call center services, and bpo services for small and medium businesses globally. We are literally in the growth market. Our services focuses on helping SMEs expand and improve their bpo and call center operations. We're here for the long and fruitful haul. We screen and hire talents to work on your projects using 2 equally-important factors: the skill to do and the character to do it well. We love progress and to track it, we help maintain KPIs. But mostly, we help business owners SET them properly for growth and scalability. We have both dedicated employee pricing and shared services available to help with your campaigns. You can scale with us without investing the heavens. Clients based in the United States.

2-in-1 cloud-based call management system

business phone solutions call management

You are using the "Safari " browser. Once you upgrade your browser to its latest version or install one from our from our supported browser list , you will be able to access Intercom again. If you need assistance please reach out on the Messenger in the Help Center. Powerful apps and integrations to acquire, engage and retain more customers with Intercom.

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NG911 Emergency Call Management

If your business relies on quality customer conversations, you need CallRail. Match inbound calls, text, forms, and live chats to your marketing campaigns to finally learn what's working and what's not. Match all your inbound calls to online or offline marketing campaigns. Get immediate visibility and validation into which strategies are driving leads and which are not. Gain the insights you need to spark growth.

Find out which marketing campaigns make your phone ring.

Control who reaches you and when. Block service enables you to create Black and White lists as well as activate the "Do Not Disturb" option. EGP 5 per month for the three services black list, white list and do not disturb, all the numbers you would like to block or have in your white list Or EGP 0. If you want to block any number simply send it via SMS to for free if you are subscribed in the service. Group more people to the same voice call and make your call more interesting.

By creating more effective communication, Cisco UC can dramatically change the business outlook without losing a personalized conversation. More effective.

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Engage with your customers effortlessly across all channels. Call center software solutions are systems that allow call center agents to handle inbound calls and outbound calls. These solutions are ideal for more personal customer relationship management, and for providing quick customer support.

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Home Features Pricing Blog. Login Sign up. Home Features Pricing Blog Log in. Sign up Sign up. Your cloud business phone, and more.

Learn how to effectively move your current phone system to cloud collaboration. Equip your business with a powerful VoIP phone system that keeps you connected from anywhere.

Silent Circle is the leader in end-to-end enterprise solutions for secure mobile communications. Unlimited encrypted voice, video, messaging, file sharing, and conference calling between your team's users. Communicate privately with mobile and landline numbers from anywhere in the world with Silent World. Deploy and manage secure communications across your organization using our trusted enterprise security features. With Silent World, your traveling executives can call anyone from anywhere. Silent World extends the reach of Silent Phone so you can make calls to and receive calls from mobile and landline numbers. Silent Circle makes deployment and management simple, even in a complex enterprise.

Providing brilliant services and support that allow you to connect, communicate and collaborate better. We believe in keeping it simple; listening to requirements, providing easy-to-use solutions and of course the trusted relationships, great service, support and value that are appreciated by everyone. Outstanding customer service and dedicated support are what Windsor Telecom thrives on.

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